價格：免費
更新日期：2016-01-26
檔案大小：9.5M
目前版本：V01.02.04
版本需求：Android 4.1 以上版本
官方網站：http://www.trumpf.com
Email：it.sw_dev@de.trumpf.com
聯絡地址：隱私權政策
Every minute counts when a machine is down. With Visual Online Support (VOS), TRUMPF has developed an innovative tool which makes our needs assistance even faster. In the framework of a TruServices Service Agreement, VOS enables you to bring our service engineer virtually to your machine. In this way, even complex cases can be solved without on-site service missions. This increases the availability of your machine and creates savings of up to 25% on the costs of on-site service missions for your machine – and all of this with 100% data security.
Features of the Visual Online Support app:
- Recording and exchange of audio, image and video files
- Editing of images with real time transmission
- Chat function for communication purposes
All you require is the corresponding TruServices Service Agreement, a machine with a wireless operation point and an Android tablet or smartphone on which the VOS app has been installed.
You can find detailed information about Visual Online Support here:
- https://www.trumpf.com/en_INT/products/services/services-machines-systems-and-laser/technical-service/visual-online-support/
